Dated---26 FEB 2022(Saturday)
Timings: 10:00a.m to 12:00p.m
Urgent Openings for Medical information contact center.
Location: Begumpet, Hyderabad.
Designation: DSA-I/DSA-II--MICC (Medical information contact center)
Should have excellent communication skills.
CTC: for fresher:- 18000/-, experienced: depends on present CTC.
"SHOULD BE INTERESTED FOR NIGHTSHIFT"
· Medical enquiry handling through verbal telephone and written enquiries from Healthcare Professionals (HCPs) / patients, other people and Consumers about the medical products.
· Receive information or enquiry through phone call/email/fax/mail & Generate reports and create a record in Track Wise in AWS.
· Ensure that all the calls are getting populated in AWS.
· Enter all the relevant information received through phone calls/email/fax/mail into AWS Log.
· Responsible for receiving phone calls related to adverse events, MI and PQC for book-in of cases received by all source types (phone call/email/fax/mail).
· Responsible for following good documentation practices while completing ADE and PQC questionnaire.
Vasant Towers, #1-11-251/1B,1st Floor, Begumpet, Hyderabad, Telangana 500016
2. Raghuveer pabba-9030044678-CAO
Applicants: Voice process, Call center, call handlers, Medical information contact center, Patient Safety.